Cancellation policy.

How cancellations and changes to your Chale Trip booking are handled.

Owner review needed before launchThis is a general template written for a taxi and travel business. Please review it, fill in the marked details and confirm it matches how Chale Trip operates. Have it checked by a legal professional if needed.

Last updated: [add date]

Cancelling a booking

Please tell us as early as possible if you need to cancel, by WhatsApp or phone. [State your cancellation window and any charges, for example: free cancellation up to X hours before pickup; Y% or a fixed amount after that.]

Changing date or time

We'll do our best to move your booking to a new date or time, subject to vehicle availability. [State any charges for rescheduling.]

Advance payments and refunds

[If you take advances, explain how and when refunds are made, and through which payment method.]

If we need to cancel

In the rare case we are unable to provide your booked vehicle, we will inform you as early as possible and offer an alternative vehicle or a full refund of any amount paid. [Confirm this matches your practice.]

No-shows

[State how a no-show at the pickup point is handled.]

Contact

To cancel or change a booking, call +91 97232 77618 or WhatsApp us.